// =============================================================
// Design Brains — FAQ Page
// =============================================================
const FAQ_DATA = [
{
cat: "Website Development",
items: [
{ q: "What stacks do you build with?", a: "We default to Next.js or Astro for marketing sites, and Next.js or Remix for web apps. We use Tailwind for styling, and pick the right CMS per project — usually Sanity, Payload, or Shopify for commerce." },
{ q: "Do you handle SEO?", a: "Yes. Technical SEO (structured data, sitemaps, performance) is standard. Content SEO and ongoing growth is a separate engagement we can scope." },
{ q: "Can I edit the site myself after launch?", a: "Absolutely. We hand off with a CMS your team can use, plus recorded walkthroughs. Most clients are editing within an hour of training." },
{ q: "How fast will the site load?", a: "We target 95+ Lighthouse and sub-1s LCP. We'll show you the audit before launch and again 30 days after." },
{ q: "Will the site work on slow networks?", a: "Yes. We test on throttled 3G and budget Android devices — common in Bangladesh and most emerging markets. We optimise images, fonts, and JS bundles by default." },
{ q: "Do you do redesigns of existing sites?", a: "Often, yes. We start with a 1-week audit covering brand, conversion, performance, and SEO, then quote the redesign with a clear migration plan." },
{ q: "Can you migrate my content from WordPress / Webflow / Wix?", a: "Yes — we have content migration scripts for the common platforms and a manual review pass to keep URL structure and SEO equity intact." },
{ q: "Do you provide copywriting?", a: "We can. Many projects include a copy partner from our network — or we'll work tightly with your in-house writer to make sure the words match the design." },
],
},
{
cat: "App Development",
items: [
{ q: "Native, hybrid, or cross-platform?", a: "Depends on the project. Native (Swift / Kotlin) for performance-critical or platform-specific apps. React Native or Flutter for most consumer apps where time and budget matter." },
{ q: "Do you publish to the App Store and Play Store?", a: "Yes — including screenshots, copy, and the back-and-forth with reviewers. We've shipped 30+ apps and rarely get a first-pass rejection." },
{ q: "Can you take over an app from another team?", a: "Often, yes. We start with a 1-week code audit. If the codebase is salvageable we'll quote the takeover; if not, we'll be honest about that too." },
{ q: "What about ongoing app maintenance?", a: "We offer monthly care plans — bug triage, OS updates, minor features. Most clients stay on care for 12+ months after launch." },
{ q: "How do you handle offline mode?", a: "Offline-first is the default for any app where users might lose connection. We architect with a local cache, optimistic UI, and background sync." },
{ q: "Do you build for tablets and foldables?", a: "Yes. Adaptive layouts for tablets and foldables are part of the design pass — not an afterthought bolted on later." },
{ q: "Can you integrate payments and bKash / Nagad?", a: "Yes. We've integrated Stripe, PayPal, bKash, Nagad, and SSLCommerz. We handle the compliance and reconciliation logic too." },
],
},
{
cat: "AI Automation",
items: [
{ q: "What can AI realistically do for my business today?", a: "Triage, drafting, classification, retrieval — anything where 'good enough, fast' beats 'perfect, slow'. Customer support, lead qualification, and internal ops are the highest-ROI starting points." },
{ q: "Which AI providers do you work with?", a: "Anthropic, OpenAI, Google, and open-weights via self-hosting. We benchmark on your data before recommending." },
{ q: "Is my data safe?", a: "We support zero-retention API tiers, private deployments, and on-prem inference. We'll match your compliance posture exactly." },
{ q: "How do we know it actually works?", a: "We build eval suites before shipping. Every workflow has measurable success criteria and a rollback plan. We review costs and accuracy quarterly." },
{ q: "What does an AI project actually cost to run?", a: "Most workflows we ship cost between $50–$500/month in inference. We instrument every call so you can see usage and tune cost vs. quality knobs." },
{ q: "Can the AI use my existing tools?", a: "Yes — function calling and tool use let the AI read and write to your CRM, helpdesk, calendar, and database. We design the permissions carefully." },
{ q: "What if the model gets it wrong?", a: "We design every workflow with a graceful failure mode and a human-in-the-loop fallback for anything customer-facing or financial." },
],
},
{
cat: "Pricing",
items: [
{ q: "How do you price projects?", a: "Fixed price per phase. We scope the project together, agree on deliverables, and quote a number. No hourly billing, no surprise invoices." },
{ q: "Do you offer payment plans?", a: "Yes — usually 30% upfront, then milestone payments. We're flexible on structure for the right project." },
{ q: "What's your minimum project size?", a: "Around USD 5k for a focused engagement. Below that, we'd recommend a freelance contractor." },
{ q: "Do you do equity / revenue-share deals?", a: "Rarely, and only with founders we've built trust with. We'd rather build a great relationship and then talk about it." },
{ q: "Do you charge in BDT or USD?", a: "Either. Local clients usually invoice in BDT; international clients in USD. We can also accept EUR, GBP, AED, or SGD." },
{ q: "What happens if scope changes mid-project?", a: "We'll quote a change order. Small adjustments are absorbed; meaningful additions get a one-page scope and a price before any work starts." },
{ q: "Are there any hidden costs?", a: "No. Hosting, licences, and 3rd-party services that we recommend are itemised in the proposal. You'll see every recurring cost up front." },
],
},
{
cat: "Timeline",
items: [
{ q: "How long until we see something?", a: "Usually 5-7 days from kickoff: a clickable prototype of the most important screens. Real progress, not a mood board." },
{ q: "What's a typical timeline?", a: "Marketing site: 3-6 weeks. Web app or mobile app: 8-16 weeks. AI workflow: 2-8 weeks. We'll give you a phase-by-phase calendar before signing." },
{ q: "Can you do rush projects?", a: "Sometimes, with a rush surcharge — usually 20-30%. We'll be straight with you about whether the timeline is realistic." },
{ q: "What happens if the project runs late?", a: "If it's our fault, we eat the cost. We've never not delivered, but we put it in writing anyway." },
{ q: "How fast can you start?", a: "Usually within 1–2 weeks of signing. For urgent work we can sometimes start within 48 hours — depending on team availability." },
{ q: "Do you work in our timezone?", a: "We're based in Bogra (GMT+6) but the team works flexibly. We've shipped projects with teams from PT to AEST without anyone losing sleep." },
],
},
{
cat: "Support",
items: [
{ q: "Is there support after launch?", a: "Yes — every project includes a 30-day post-launch support window for bugs and small adjustments." },
{ q: "Do you offer ongoing care plans?", a: "Yes — monthly retainers covering maintenance, minor features, monitoring, and a quarterly strategy review. Most clients stay on care 12+ months." },
{ q: "How do I report a bug?", a: "Linear, Slack, or email — whatever you prefer. We respond within one business day, faster for production issues." },
{ q: "Do you provide hosting?", a: "We can — Vercel, Cloudflare, or AWS. We can also hand off hosting to your DevOps team after launch. Your call." },
{ q: "What about emergency / weekend issues?", a: "Care-plan clients get an on-call rotation with same-day response for production-down issues, weekends included." },
{ q: "Can you train our team?", a: "Yes. Recorded walkthroughs come with every project. Live training sessions and written runbooks are available as add-ons." },
],
},
];
function FAQPage() {
const [activeCat, setActiveCat] = useState(0);
const [open, setOpen] = useState(0);
const [search, setSearch] = useState("");
const filtered = useMemo(() => {
if (!search.trim()) return FAQ_DATA;
const q = search.toLowerCase();
return FAQ_DATA.map((c) => ({
...c,
items: c.items.filter((it) => it.q.toLowerCase().includes(q) || it.a.toLowerCase().includes(q)),
})).filter((c) => c.items.length);
}, [search]);
const showCat = search.trim() ? null : FAQ_DATA[activeCat];
return (
Things worth knowing upfront.}
subtitle="Six categories, ~24 answers. If yours isn't here, drop us a line — we'll answer it personally and probably add it to this page."
>